Privacy policy

Effective Date: 2 June 2026

At Theandric Nutrition Pvt. Ltd. ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages and products viewed

  • Search terms

  • Website interaction and browsing behavior

This information is referred to as "Device Information."

When you make a purchase or attempt to make a purchase through our website, we collect:

  • Full name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is referred to as "Order Information."

Together, Device Information and Order Information are referred to as "Personal Information."

 

 

2. How We Use Your Information

We use your Personal Information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding your orders and inquiries

  • Screen transactions for potential fraud or security risks

  • Send promotional and marketing communications (where you have consented)

  • Improve our products, services, and website performance

  • Analyze user behavior and website traffic

 

 

3. Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers who assist us in operating our business, including:

  • E-commerce and payment processing platforms

  • Shipping and logistics partners

  • Analytics providers such as Google Analytics

  • Marketing and customer engagement platforms

We may also disclose your information:

  • To comply with applicable laws, regulations, legal processes, or governmental requests

  • To protect our rights, property, and safety

  • In connection with a business transfer, merger, acquisition, or sale of assets

 

 

4. Data Retention

We retain your Personal Information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, and regulatory obligations

  • Resolve disputes and enforce our agreements

Order-related information is generally retained for a minimum period of five (5) years, unless a longer retention period is required by law.

 

 

5. Children's Privacy

Our website and services are not intended for individuals under the age of 18 years.

We do not knowingly collect Personal Information from minors. If we become aware that we have collected information from a person under 18 years of age, we will take appropriate steps to delete such information promptly.

 

 

6. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and other applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Withdraw consent where processing is based on consent

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

 

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences

  • Enable shopping cart functionality

  • Improve website performance

  • Analyze website traffic and usage

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

 

 

8. Do Not Track Signals

Our website currently does not respond to "Do Not Track" signals sent by web browsers.

 

 

9. Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails, newsletters, product updates, and special offers.

You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link included in our emails, or

  • Contacting us directly using the information below

 

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any material changes will be posted on this page with an updated Effective Date. Where required by law, we may also notify you by email or other appropriate means.

 

 

11. Contact Us

Theandric Nutrition Pvt. Ltd.

Email: info@theandricnutrition.com

Phone: +91 7042212664

Website: www.theandricnutrition.com

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above.